Where do you provide Pop-Up Birthday boxes?
We currently provide Pop-Up Birthday boxes only in the Austin, TX and surrounding counties -- namely Travis, Williamson, Hays and Bell counties. However, we aim to serve Region 7 of Central Texas through our partnership with Child Protective Services (CPS).
Who can request a Pop-Up Birthday box?
We ask that the foster child's CPS caseworker, CASA volunteer, or staff member from one of our partner agencies submit the request on behalf of the child and caregiver. The requestor is also responsible for picking up and delivering the birthday box to the foster home or treatment center.
How do I submit a request?
Simply click on the button below to submit an Online Request Form. However, you may also download our Word Document Request Form and email to: email@example.com. If your request is accepted, you will receive a confirmation email within 48 hours with instructions for pick-up.
What is the lead time for a request?
As each birthday box is personalized to the child's age, theme and gift requests, we ask for at least 30-days notice from requested pick-up date to plan and prepare the box. If your request is under the 30-day period and we are at capacity for the month, we can provide an "emergency" mini birthday box to help you celebrate your child. Please note that the truly personalized birthday box (with full party supplies, gift card for cake and awesome gift package) does require extra time for planning, shopping and preparation. We appreciate your understanding!
When and where do I pick-up the Pop-Up Birthday box?
Birthday boxes are made available for pick-up on Thursday mornings from 9:30am-12:30pm at our office space on the campus of Shepherd of the Hills Lutheran Church, 3525 Bee Caves Road, Room 103, Austin, TX 78746.
If you have any questions or would like to be one of our partner agencies, please email us at: firstname.lastname@example.org